HomeBuyer Policy

Buyer Policy

Shopping standards

Clear ordering terms Review product and checkout details before purchase
Secure payment Orders may be verified before acceptance
Questions Customer support is available before and after ordering

Buyer Policy

This buyer policy summarizes the standards that apply when shopping with Andys Appliance. It works together with our checkout disclosures and published shipping, return, privacy, and terms pages.

Accurate order information

Customers are responsible for providing a deliverable address, working phone number, correct email, and accurate payment information. Address changes after shipment may be unavailable or may create carrier fees.

Product and access review

Review dimensions, materials, colors, assembly requirements, and delivery service before purchase. Measure doors, halls, stairs, elevators, loading areas, and the intended room for oversized items.

Delivery cooperation

Be available for scheduled appointments, maintain a clear and safe delivery path, inspect the shipment when possible, and retain packaging until the order is confirmed correct and undamaged.

Respectful use

Fraud, payment abuse, false claims, harassment, unauthorized returns, and misuse of store systems may lead to order cancellation or account restrictions where permitted by law.